Privacy Policy

Who we are

cbusparts.com is owned and operated by Goodwood Electronics Pty Ltd. Our website address is: https://cbusparts.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address may be included in the reset email to you. We don’t share any data collected with any third party.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. We do not share any of your personal data with any third parties nor do we on-sell any part of it.

Business Details
Goodwood Electronics Pty Ltd
ABN: 75 628 787 815
Telephone Number: +61 8 7200 3370

Country of Domicile: Australia

Ordering & Payment

We accept VISA and Mastercard online sales. If you require an alternate payment method, please contact us on 08 7200 3370 during business hours. All transactions are listed in Australian Dollars (AUD). 

Our website does not provide real time product quantities. In order to keep prices as low as possible, we hold minimal stock and do not hold stock locally of large dollar value items.

If you would like to confirm availability of a product, please contact us via email or call us on 08 7200 3370.

– If an ordered product is out of stock you will be notified within 2 business days.

– If your order is urgent please first contact the store by email phone to confirm product availability. 

Viewing Orders

To view your order or shopping bag, click ‘View Shopping Cart’ at the top right hand side of the web site. 

Returns, Replacements & Exchanges (new products only)
Within 7 days of receiving your order, you are able to request a return or replacement. As soon as you receive your order, be sure to check your products. To request a return/replacement, please contact us on email or phone. The shipping costs incurred by the purchaser will not be refunded except when a product is faulty.

Items that have been sold as new, must be returned in their original packaging. New boxed items will not be accepted for return without their original boxes intact and in original condition. These boxes are considered part of the product.  

For any returned items, the delivery fee will be paid by the customer. Some delivery charges incurred by cbusparts.com exceed the $12.95 shipping fee. If the customer order exceeds the $12.95 shipping fee, the customer will pay for the entire shipping amount. Once a product has been received and approved in its original packaging and condition, a refund will be completed. 

Returns, Replacements & Exchanges (used products)
Used products purchased through this site can only be returned if they are deemed to be faulty upon receipt. That is, there is no warranty for used products including manufacturer’s warranty. All used products sold through this site are tested to ensure they are in working order and any cosmetic flaws disclosed. Typically, the price of the product reflects the age and condition. We endeavor to include the date of manufacture of used products and any other information such as a serial number that would influence a decision to purchase.

Delivery

Once the order is processed, products will be shipped within 2-4 business days after the order has been placed, given the products are in stock. Please allow an additional 2 – 10 business days transit time (depending on the geographical location). For a more accurate delivery time frame, please call our office.

Shipping & Delivery
Orders below $500.00 incur a shipping charge in accordance with the products size and weight. Shipping is calculated at the checkout.

Order above $500.00 shipping is free Australia Wide.

All orders will be marked as Authority to Leave unless we have been notified otherwise in the order comments.

Privacy & Security
We ensure our customers’ private information is managed with the utmost care. Personal information may come in the form of credit card details, names, email addresses or other form of information that makes up your identity. We collect this information for the primary purpose of providing you with our products.

Goodwood Electronics Pty Ltd abides by the guidelines set out under the National Privacy Principles, contained in the Privacy Act 1988 (Commonwealth). This governs the way in which we collect, use, disclose, store, secure and dispose of your personal information. A copy of this document may be found here.  

This website is secure, all passwords used must be of a minimum standard and all information is protected by an SSL certificate.